7ab77 Privacy Policy

1 Introduction and Scope

This Privacy Policy ("Policy") describes how 7ab77 ("the Company", "we", "us", "our") collects, uses, stores, shares, and protects personal data relating to individuals ("you", "your") who access or use the 7ab77 platform, including the website at 7ab77.io and any associated mobile-optimised services (collectively, "the Platform").

This Policy applies to all personal data processed in connection with your registration, use of betting and gaming products, deposit and withdrawal transactions, customer support interactions, and any marketing communications you have opted into. It applies regardless of the device or channel through which you access the Platform.

By registering an account on the 7ab77 Platform, you acknowledge that you have read this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not create an account or use the Platform.

This Policy should be read in conjunction with the Terms & Conditions and the Responsible Gaming Policy, both of which are published on the Platform and form part of the agreement between you and 7ab77.

2 Data Controller

7ab77 is the data controller responsible for the personal data collected through the Platform. As data controller, 7ab77 determines the purposes for which and the means by which personal data is processed. If you have any questions about how your data is handled, you may contact our Data Protection team using the details in Section 16 of this Policy.

3 Data We Collect

7ab77 collects the following categories of personal data:

4 How We Collect Your Data

7ab77 collects personal data through the following means:

• Direct collection: Information you provide when completing the registration form, submitting KYC documents, making deposits or withdrawal requests, contacting support, or updating your account profile.
• Automated collection: Technical and usage data collected automatically when you visit or interact with the Platform, including via cookies, web beacons, log files, and analytics tools. See Section 7 for full details on cookies.
• Payment processors: Transaction confirmation data received from bKash, Nagad, Rocket, Upay, Visa, and Mastercard processing partners when you make a deposit or request a withdrawal.
• Identity verification partners: Where 7ab77 uses a third-party KYC verification service to cross-check your identity documents against authoritative data sources, that service may return a verification result that is stored against your account.
• Fraud and risk tools: Data from fraud-detection and responsible gaming tools that monitor account activity for signs of problem gambling, bonus abuse, or suspicious transactions.

5 Legal Basis for Processing

7ab77 processes your personal data on the following legal bases:

• Contractual necessity: Processing that is necessary to fulfil the contract between you and 7ab77, including operating your account, processing bets, handling deposits and withdrawals, and providing customer support.
• Legal obligation: Processing required to comply with applicable laws and regulatory requirements, including anti-money laundering (AML) checks, Know Your Customer (KYC) verification, age verification, and fraud prevention obligations.
• Legitimate interests: Processing carried out for 7ab77's legitimate business interests, including platform security, fraud prevention, improving the quality of our services, and responsible gaming monitoring — where those interests are not overridden by your data protection rights.
• Consent: Processing for direct marketing communications, where you have provided explicit opt-in consent. You may withdraw consent at any time by contacting support or updating your account preferences.

6 How We Use Your Data

7ab77 uses the personal data it collects for the following purposes:

• To create, operate, and maintain your 7ab77 account.
• To verify your identity and age (21+) in accordance with our KYC requirements.
• To process deposits, bets, game outcomes, and withdrawal payments via bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
• To administer bonuses, free bets, and promotional offers.
• To provide customer support and respond to queries, complaints, and disputes.
• To detect, investigate, and prevent fraud, money laundering, collusion, multi-accounting, and other prohibited activities.
• To monitor gaming behaviour in support of responsible gaming obligations and to apply account restrictions where warranted.
• To enforce the 7ab77 Terms and Conditions and comply with applicable legal obligations.
• To send transactional communications (account confirmations, deposit receipts, withdrawal updates, security alerts).
• To send marketing communications where you have opted in to receive them.
• To analyse platform usage and improve the products, features, and user experience offered on the Platform.
• To maintain audit records as required by applicable law and internal compliance policies.

7 Cookies and Tracking Technologies

The 7ab77 Platform uses cookies and similar tracking technologies to enhance your experience, maintain your session, and collect analytical data. The following types of cookies may be used:

• Strictly necessary cookies: Required for the Platform to function, including session management, login authentication, and security tokens. These cannot be disabled without impairing core functionality.
• Functional cookies: Store your preferences such as language settings, display preferences, and remembered login identifiers to improve your experience across sessions.
• Analytical cookies: Used to collect anonymised or pseudonymised data on how Players use the Platform, which pages are visited most frequently, and where users drop off. This data is used to improve the Platform's design and content.
• Fraud and security cookies: Help identify unusual or suspicious patterns of behaviour and protect the integrity of the Platform and its players.

Most browsers allow you to control cookies through their settings. Disabling strictly necessary cookies will affect your ability to use the Platform. Disabling other cookie types will not prevent access but may reduce the quality of your experience. For further information on managing cookies, refer to your browser's help documentation.

8 Data Sharing and Disclosure

7ab77 does not sell, rent, or trade your personal data. We may share your data with the following categories of recipient, strictly on a need-to-know basis:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard processing partners, to the extent necessary to complete your transactions.
• Identity verification providers: Third-party KYC and age-verification services used to confirm your identity and age before your first withdrawal.
• Fraud prevention and AML services: Specialist providers who assist 7ab77 in detecting and preventing fraud, money laundering, and other financial crime.
• Responsible gaming partners: Where 7ab77 participates in shared exclusion registries or refers players to external support organisations, limited data may be exchanged to give effect to a self-exclusion request.
• IT and infrastructure providers: Cloud hosting, database, and security service providers who process data on behalf of 7ab77 under strict confidentiality and data processing agreements.
• Legal and regulatory authorities: Where required by applicable law, court order, or a lawful request from a government body, 7ab77 may be required to disclose personal data. 7ab77 will notify you of such a requirement where legally permitted to do so.
• Business transfers: In the event of a merger, acquisition, or sale of the Platform or its assets, personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

9 International Data Transfers

The 7ab77 Platform is operated for the benefit of players in Bangladesh and data is primarily processed and stored within data centres serving the South and Southeast Asia region. Where it becomes necessary to transfer personal data to service providers located outside Bangladesh, 7ab77 will ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Policy, including through contractual data processing agreements incorporating standard data protection clauses.

10 Data Retention

7ab77 retains personal data for the periods set out below, after which data is securely deleted or anonymised:

Where retention beyond these periods is required by applicable law or ongoing legal proceedings, 7ab77 will retain data for the minimum additional period necessary and will inform you where legally permitted to do so.

11 Data Security

7ab77 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• TLS/SSL encryption for all data transmitted between your device and the Platform.
• Encryption at rest for all databases containing personal and financial data.
• Role-based access controls ensuring that only authorised personnel can access personal data, and only to the extent required for their role.
• Multi-factor authentication for all administrative access to production systems.
• Regular penetration testing and vulnerability assessments carried out by independent security specialists.
• Incident response procedures enabling rapid detection and containment of any data security breach.

While 7ab77 takes all reasonable precautions, no online platform can guarantee absolute security. You are responsible for keeping your own account credentials confidential and for logging out of the Platform when using shared devices. If you suspect your account has been compromised, contact support immediately.

12 Children and Minors

The 7ab77 Platform is strictly prohibited to persons under the age of 21. We do not knowingly collect personal data from individuals under 21. If 7ab77 becomes aware that an account has been registered by a person under 21, the account will be closed immediately, all funds will be handled in accordance with our Terms and Conditions, and any personal data collected will be securely deleted.

13 Marketing Communications

7ab77 may send you marketing communications about promotions, bonuses, new games, and platform updates, but only where you have given explicit opt-in consent at registration or through your account settings. We will not send unsolicited marketing communications.

You may withdraw your consent to receive marketing communications at any time by:

• Updating your communication preferences in your Account settings.
• Clicking the unsubscribe link included in any marketing email.
• Contacting the 7ab77 support team via live chat or at [email protected].

Withdrawal of consent for marketing communications does not affect your receipt of transactional and operational messages (such as deposit confirmations, withdrawal updates, security alerts, and policy change notifications), which are sent on the basis of contractual necessity rather than consent.

14 Exercising Your Rights

To exercise any of the data rights described in this Policy — including access, rectification, erasure, restriction of processing, data portability, or objection to processing — please submit your request to the 7ab77 Data Protection team using the contact details in Section 16.

To protect your data, 7ab77 will verify your identity before actioning any data rights request. You may be asked to confirm details associated with your account or to provide a copy of a valid identity document. 7ab77 will respond to all verified requests within 30 days. Where a request is complex or involves a large volume of data, this period may be extended by a further 30 days, and you will be informed of the extension and the reasons for it.

15 Changes to This Policy

7ab77 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, we will notify registered players by email to the address on file and by posting a prominent notice on the Platform. The revised Policy will take effect on the date specified in the notice.

Your continued use of the Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed about how 7ab77 protects your data.

16 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 7ab77 handles your personal data, please contact our Data Protection team using the following details:

• Email: [email protected]
• Live Chat: Available 24/7 via the 7ab77 Platform
• Response Time: Average 2–5 minutes via live chat; within 24 hours by email
• Support Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6)